Saturday 4 April 2009

Otto Bock - Production (2)


The production director was not overly cooperative, especially when it came to segregating planning from production. He saw that would be a loss of power. I always had the feeling he was "sitting it out", hence waiting till the project was over and then go back to the old ways.

The Otto Bock production process was extremely difficult and I have never ever seen anything like that again. In the usual scenario there are 2 or so production steps (imagine, food and chemical industry with mixing and filling as those 2 steps), but talking artificial limbs, those steps are enormous. There were workshops for wood, metal, and when talking metal, there was a smith, welding, etc, then there was a rubber part (the the fake skin), etc. So, the logistics within production alone was a nightmare for planning. Bear in mind, standards were not defined.

We implemented a management control system, supervisory shop-floor tours, action corners in order to display and discuss daily results and action variances, etc.
On the photo one can see our consultant Bernd who was responsible for production after Thomas left the team.

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