Ever heard about the fact that Düsseldorf is the biggest Japanese conclave outside Japan? It is actually true and my next analysis gets me right into the middle of that town and to a company that produces carrier systems. These are tracks or little platforms on which robots in factories operate.
The analysis was in the sales ares of that company and we had to follow sales representatives on their daily tours to their clients. We were set up with them in the morning, and then drove around all day long writing down every minute what they did.
And afterwards we wrote down their day, minute by minute and classified them: classifications were things like driving, active selling, preparation, etc...
I was somewhere in west Germany. I liked it, but it was a very tough analysis. Long hours indeed.
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