Performance Improvement

Themes for Performance Improvement could be:
- Throughput optimisation (more output in the same given time). Throughput could be a production order, and invoice, goods-in, goods to despatch, picks in a warehouse, etc,
- Labour reduction (same output with less time),
- Quality improvement,
- Raising customer satisfaction degrees,
- Eliminating non-value added activities,
- Implementing a measurement system (KPIs) or a Balanced Scorecard,
- Yield improvement (i.e. Scrap reduction in production processes (strong link with skills programmes)), etc.

These are some tools for those Performance Improvement themes:
- Effective meeting structures and efficient meetings,
- Developing KPIs which enable a full view over core processes,
- Process Development (so-called "Brown Papers", explained later),
- Supervisory shopfloor controls,
- Active supervision on the shopfloor,
- Organisational development,
- Planning and forecasting tools,
- Warehouse control mechanisms,
- Standards and norms settings,
- Master-schedules,
...